Shipping policy

Shipping Policy

All of our products are made to order and fulfilled by our print partner, Printify, through their global network of production facilities. We do not ship from our own location, which means your order goes straight from the printer to you.

Processing time

Orders are sent to production as soon as they're placed. Most items take 2 to 5 business days to print and prepare before they ship. Orders placed on weekends or holidays begin processing the next business day. During busy periods such as November and December, production may take a few days longer.

Delivery estimates

Once your order ships, typical delivery times are:

  • United States: 3 to 8 business days
  • Canada: 5 to 12 business days
  • International: 10 to 25 business days

These windows are estimates from the carrier, not guarantees. Total time to receive your order is production time plus shipping time.

Shipping rates

Shipping costs are calculated at checkout based on your delivery address and the items in your cart. 

Tracking

You'll get a confirmation email when your order is placed and a second email with tracking as soon as it ships. Tracking can take 24 to 48 hours to show movement after it's issued.

Multiple items

Orders with several items may be produced at different facilities and arrive in separate packages at different times. This is normal and you won't be charged extra for it.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees charged by your country. These are not included in your order total and are the responsibility of the recipient.

Incorrect addresses

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, you'll be responsible for the cost of reshipping. Contact us right away if you spot a mistake, and we'll correct it if the order hasn't entered production.

Lost or damaged packages

If your order arrives damaged or doesn't arrive at all, contact us within 30 days of the estimated delivery date with your order number and photos of any damage. We'll arrange a replacement or refund.

Questions

Reach us at 4nbtshop@gmail.com and we'll get back to you within 1 to 2 business days.